Privacy Policy

Welcome to the great manu family!

In manu you can choose from a wide range of products and buy as much as you want directly from the manufacturer, obtaining additional volume discounts, the best market price, and having them delivered to your doorstep.

Our privacy policy states the following:

¿What personal data do we gather?

By creating your manu account, we gather the personal data you submit directly to us, such as:

  • Your full name.

  • Your email.

  • Your password.

  • Your shipping addresses.

  • Your tax identification number or the tax identification number of the company or organization you represent (for billing purposes).

  • And the data of the persons authorized to receive your purchases and sign the acknowledgment receipts.

Also, we indirectly gather other data from your interactions with manu and the experiences you share with us from your purchases. The data we gather is based on the context of your interactions with manu and the decisions you make, such as your privacy settings and the products you buy. Third parties may also provide to us with information about you.

You have options when it comes to the technologies you use and the data you share. You have the right to refuse to provide personal information when required. You will not be able to create an account or purchase in manu if you choose not to provide the required information..

¿How do we manage your personal data?

manu is not in the business of selling information. manu protects the privacy of your personal data.

At no time manu does receive or store your credit or debit card data. Your credit or debit card data is received and stored all the time by the payment processor hired by manu.

The charges and reservations on your credit or debit card are done through a tokenization process managed by the payment processor.

The payment tokenization is a security technology that replaces the credit or debit card data, such as the number and expiration date with a unique digital identifier (credential or "token") that is used for payment purpose without exposing the most sensitive data. The tokenization process hides the credit or debit card’s confidential data during digital transactions, increasing security.

¿Why do we gather your personal data?

We gather your personal information to enable you can do the following activities at any time, without any inconvenience:

  • Create your account.
  • Log in to your account.
  • Browse, select, and buy the products you want.
  • Keeping track of your purchases.
  • Sharing your experiences.
  • Submitting claims in compliance with our Refunds Policy.
  • Submitting other claims.
  • Keeping track of any outstanding claim.
  • Add and update your shipping addresses, your credit or debit card data, the tax identification number of the owner’s account, and the persons authorized to receive your purchases and sign the acknowledgment receipts.
  • Recover your password.

manu also gathers your personal data to:

  • Deliver the purchased products directly to your doorstep.
  • Keep you up to date on your purchases.
  • Recommend optional products and accessories.
  • Send you promotional communications, tailored advertising, and relevant offers.

We use the data to run our business, such as to analyze our performance, comply with our legal duties, develop our ability to work, and do research.

We merge the data gathered from different contexts and third parties to improve your purchase experience, make well-informed business decisions, and achieve other legitimate objectives.

¿Why do we share your personal data?

By creating a manu account, you are giving your consent to us to share your personal data with third parties to complete your transactions and deliver the purchased products to your doorstep.

As a result, we may disclose your personal data with our affiliates and subsidiaries, our product, service, and software suppliers, when required by law or in response to any legal process, to protect our customers, safeguard lives, and protect both manu and our customers' rights and property.

¿Do we use cookies or other similar technologies?

manu does use cookies.

The cookies are small text files that are stored on your device that can be read by a domain’s web server that placed the cookie.

We use cookies and similar technologies to store and track your choices and settings, to enable that you log in, provide tailored advertising based on your interests, fight against fraud, and fulfill other lawful purposes.

We may also employ "web beacons" to assist in the delivery of cookies and gathering data.

manu may include web beacons, cookies, and other similar technologies from service suppliers.

You can use several tools to manage the data gathered by cookies, web beacons, and other similar technologies. For instances, you can use the internet browser’s controls to limit how websites you visit can use cookies and withdraw your consent by removing or blocking them at any time.