If a product does not meet its description, you should refuse to receive it.

manu acknowledges and accepts that you have the right to not receive any wrong product based on any of the following differences:

·         The product types.

·         Brand.

·         Color.

·         Size.

·         Building material.

manu also acknowledges and agrees that you have the right to not receive any product that is not in perfect condition due to any of the following reasons:

·         It is broken.

·         It has bumps or dents.

·         It has bumps or indentations.

·         It is scratched.

·         It has indelible stains.

In case of refusing to receive any wrong product or that is not in perfect condition, you must claim to receive a refund of the total price paid.

To prove your claim and receive a refund, you must take several legible pictures of the product (up to 4) before the distribution team leaves and attach them to your claim.

Check our Refunds Policy.